Developed nations distrust Social Networks, Developing ones don’t.

This post is inspired from this The Guardian (UK Edition) article

More than four in five Britons distrust platforms such as Facebook and Twitter…

“…with other developed nations such as France, Germany and the US not far behind. The attitudes contrast sharply with those in middle-income countries such as Brazil, India and Mexico, where trust is far higher…. just 12% trusted information from social media, compared with 83% who had little or no trust in platforms such as Facebook and Twitter.

Less than 30% trust in Social Networks in developed nations, more than 50% in developing ones.

“In all, 23% of Americans said they trusted information gained from social media, as did 20% of Germans, and 28% of Canadians. In developing nations, however, the trust was much higher: a majority of Indians (52%), Saudis (52%) and Thais (52%) trusted information from social media – as did 51% of Poles.”

UK and US do trust Local news orgs.

“Just two sources of information were trusted by a majority of Britons: national TV news channels (61%) and local news organisations (54%). Only the US was more mistrusting of information sources in general. According to the polling, local news organisations are the sole news sources that are trusted by a majority of Americans (58%).”

Cambridge Analytica, Christchurch, US Elections… all had a toll on Social Networks.

“The Cambridge Analytica scandal highlighted big tech’s ability and willingness to harvest data and subvert democracy, while the Christchurch shooting is the latest example of terrorism encouraged by online radicalisation.

YouTube has continually been found showing inappropriate content to children, and all the social networks have been implicated in nation-state information warfare, beginning with Russian trolls uncovered on Twitter after the US election.”

The desire for regularization.

“Episodes such as these explain why Britain is leading calls for increased levels of regulation of social media and technology companies. More than 60% of Britons think those businesses should be regulated more than they are now, compared with just 6% who think there is too much regulation and 15% who think there is the right amount.”

Social Media vs Traditional Media

From a previous post:

Get information from Traditional Media, have conversation on Social Media. Not the other way around.

Must gauge who’s talking.

We are basing this post on UK Edition. Prior to write anything, we, of course, use TrustedOut to understand who they are.

They are no spotted as any toxic content, such as fake news, fake sciences, conspiracist… But are they knowledgeable about publishing? Let’s ask for TrustedOut Taxonomy: UK Edition classified by TrustedOut AI-Operated Taxonomy.

We decided they were legit and wrote this post.

Questions? Shoot!



In Europe, for the 1st time, written press is more trusted than distrusted.

Credits: EBU

This post is our takeaways from an article and an EBU (European Broadcasting Union) report.

In Europe, Social media and the Internet are much more distrusted than trusted. It’s the reverse for Radio and TV.

Radio is the most trusted medium by EU citizens – trusted by 59% of the population with half of all EU citizens trusting TV.

Only 32% trust the Internet. 19% trust social networks.

On the other hand, the internet is trusted by only 32% of citizens and social media by 19% (down from 36% and 21% respectively in 2014).

Correlation between national news trustworthiness and democracy.

A positive correlation between the perceived trustworthiness of national news and citizens’ satisfaction with democracy means radio and television are indispensable assets for European society.

Related posts:

The decline of local newspapers impact on democracy.

Trust, Media and Democracy

Must gauge who’s talking.

We are basing this post on Prior to write anything, we, of course, use TrustedOut to understand who they are.

They are no spotted as any toxic content, such as fake news, fake sciences, conspiracist… But are they knowledgeable about publishing? Let’s ask for TrustedOut Taxonomy:

Advanced-television classified by TrustedOut AI-Operated Taxonomy.

We decided they were legit and wrote this post.

Questions? Shoot!


Distrust is, both in Media and Gov, and both in Europe and the US.

Following our previous post “Populists/anti-elitists and Right wings share the same views on News Media in France” taken from (Pew Research) comes this chart showing

The level of distrust in news media follow the level of distrust in Governmental institutions.

To be noticed, UK, France and Italy trust their military and UK still has faith in its banking institution which is an interesting point in the midst of the Brexit. Don’t trust the media, trust banks?

A similar situation to the US.

A few weeks back, we posted this:

Distrust in Media driven by distrust in government.

As trust is personal, it must be personally defined.

This is the key message of TrustedOut:

While distrust is general, trust definition is personal.

Questions? Shoot!



Cyber-crime and Social Media: 62% afraid. 94% distrust. 66% ok to share.

[this post is based on an eWeek article on the Norton LifeLock Cyber Safety Insights Report – March 26th 2019]

62% believe risk for Cyber-crime is higher than the flu.

62 percent of Americans believe that experiencing cyber-crime is equally or more likely, than getting the flu. The study however also found that American want to be secure, however they are also willing in some circumstances to trade security for convenience.

94% have little or no trust in their social media provider’s ability to protect and manage personal information.

After a year of scandals and headlines, no surprised here. And we are not only talking about Facebook, but all social networks.
Consequence: 28% have deleted a social media account in the past 12 month as a result of a privacy concern.

84% want more about their privacy, but 66% are willing to share their personal data.

“According to the report, 84 percent of consumers want to do more improve their privacy, which was a surprising finding.” but “…many are willing to sell or give away their personal data including: internet search history, location and personal ID information such as a driver’s licenses. According to the report, 66 percent of consumers are willing to accept certain risks for data sharing to make life more convenient.”

But 72% do not want to pay for protection…

“72 percent of consumers saying they are not willing to pay social media providers to ensure their personal information is protected when using them, compared to 58 percent for retailers”

… as long as, for 77% they understand how their data are used and they can report abuse.

“77 percent of consumers said that it’s absolutely essential or very important to have the right to understand how their personal data is used. Additionally, 78 percent reported  that it’s absolutely essential or very important to have a way to report personal data misuse.”

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Populists/anti-elitists and Right wings share the same views on News Media in France

The illustration above comes from a recent study from (Pew Research)

Importance and trust lowest with Populist/anti-elitist. Not a bipartisan left vs right split.

“In France, 22% of people with populist anti-elitist views say the news media are very important to society, compared with 42% of those without these views. Regarding trust, 26% of people with these views say they trust the news media at least somewhat, compared with 47% of those without these views.

The sense of media importance in France is also divided by left-right ideology; 39% of those on the left say the news media are very important, compared with 23% of those on the right. There are no differences, however, in trust in the news media between people on the left and right.”

Left wing does not follow Populist/anti-elitists. Right wing does.

Does local newspaper decline have an impact?

Like it did in America

The decline of local newspapers impact on democracy.

A new Populist/anti-elitist classification.

Beyond our current, Politically Oriented filter, if this is confirmed we shall add a new filter for Populist/anti-elitists media. Good news. Our AI-operated classification can do it! Want to know how? Ask a question below…

Questions? Shoot!


Quiet trendsetters quietly distrust Social Media.

“Quiet Trendsetters Study Highlights Distrust of Social Media, with Implications for the Political Class”

[this post is inspired by a Cision article]

Quiet Trendsetters?

Quiet Trendsetters: people less likely to be vocal about their attitudes and opinions, highlights both the use of and distrust of social media.

Why it matters?

The results have implications as politicians ramp up their use of social media going into 2020.

Boredom or curiosity but both with caution.

Many turn to social media out of boredom or curiosity about what friends and family are up to.  A few say they only log in when they are seeking specific information. However, these Quiet Trendsetters also see a dark side to social media and agree caution is needed when using these platforms. 

No fame-seeking and less impact from “influencers”.

Politicians eying 2020 runs can feel confident that  Quiet Trendsetters will accept their social media use –  this group  understands their need to use social media as one more tool for outreach.  However, they accept it as a means rather than an end. So candidates must stay on message and not appear to be fame-seeking.  

Another caution is that, collectively, Quiet Trendsetters are less trusting of what they see on social media and than they may have been in the past and appear to be less impacted by the “influencer” model.  To reach this population, social media engagement must be completely authentic. 

Questions? Shoot!

Important does not mean interesting. Quite the opposite.

Inversely proportionated.

The more Important a news topic is for daily life, the less interesting it is to follow.

Weather, Crime and traffic are top important for daily life but definitely not topics to follow.

Gov and Politics #1 in not important for daily life and a third of interest to follow vs Restaurants, Clubs and Bars.

This is to be related to:

The decline of local newspapers impact on democracy.

and this, to save a declining situation:

“Local leads to trust”

taken seriously by Google, Facebook, Knight Foundation, Automatic…

Saving journalism. [updated 2/19/19]

Questions? Shoot!




Online lie detector or Machine learning how to lie.

Online lie detector or Machine learning how to lie.


Yes, it’s a first attempt. Yes, it should be taken very cautiously.
But yes, it has merit.

Typing and writing.

The way you type and the words you use show a level of lie or truth, from your standpoint. While recording and analyzing the typing part sounds more like a lie detection test, the word used are, in fact, much more accurate.

TrustedOut uses a similar method.

As mentioned, TrustedOut uses extensively machine learning. In this previous post, we explained how machine learning is the basis of our classification. For taxonomy or how to spot how a media is perceived on the internet.

The How and What: Mixing attitude and expertise.

Now, imagine you mix an attitude, such as lying or being blunt, or positive, or sarcastic and a taxonomy classification, and you mix two or more classifications based on machine learning. And you get the how and what…

If you are in Paris on April 11th, 9-11am, come and see us! Registration here.

Questions? Shoot!


Distrust in Media driven by distrust in government.

According to VisionCritical: “trust [in Media] among the informed public in the U.S. plunged 23 points to 45, making it the lowest of the 28 countries surveyed. The collapse of trust is driven by a staggering lack of faith in government. This fell 14 points to 33 percent among the general population, and 30 points to 33 percent among the informed public. [Numbers are for the USA]”

63% can’t recognize journalism from rumors.

“The 2018 Trust Barometer found 63 percent of respondents don’t know how to tell good journalism from rumor, or whether a respected media organization had produced a piece of news. But the public doesn’t rely solely on news media organizations to stay informed. We also use search engines and social media. The irony is that these platforms—once hailed as the future of media—are hurting too. The rising distrust of traditional media comes at a time when social media giants such as Facebook are facing intense scrutiny about their role in spreading disinformation. The Huffington Post recently announced it would no longer rely on unpaid bloggers.

Journalism for the win!

It’s all about brand values.

We recently published in “Why customer trust is more vital to [media] brand survival than it’s ever been” :

Gaining trust: demonstrate [media] brand clarity of purpose and core values and be transparent with all policies and procedures.

“Board and staff members need to adhere to these ethical standards as, in effect, they are the brand and only they can elicit consumer trust,” he [Director of brand agency Hulsbosch, Jaid Hulsbosch] says.

To do this, a corporation and its brand needs to be determined to demonstrate brand clarity of purpose and core values and be transparent with all policies and procedures”

Profiling Media Brands to secure trust in analytics and brand safety.

Brand values for any business, including Media, are the foundation of trust for customers, readers. Understanding them is the solution to secure trust in analytics support for strategic decision making and totally secure advertiser’s brand within a campaign.

Questions? Shoot!


In California, “Cannabis industry more trusted than Social Media”.

Our takeaways from this recommended Wired article:

“58 percent of Californians think the tech industry should be “more regulated,” up from 46 percent in 2018. An even larger group, 68 percent think the tech industry has been “under-regulated” rather than “over-regulated,” up from 62 percent in 2018 and about 59 percent in 2017.”

Level of trust in marijuana dispensaries and growers—44% and 43%. Trust in social media—33%.

Credits: Edelman

Failure to protect data and lack of privacy.

“Among employees, privacy and security were the top worries. Of 11 possible concerns about the tech industry—from increasing housing costs and income inequality to a possible tech bubble collapse—57 percent of workers said their primary concern was “failure to protect from data security threats,” tied with “lack of privacy/my data is shared too much.””

Gonna be ok.

“For “tech” as a whole, 61 percent of respondents said they had a high level of trust that the industry would do what’s right. For “startup companies” and “the sharing economy,” the figures were similar to the pot industry—47 percent of respondents said they trusted companies in those sectors to do the right thing.”

High expectations for an outsize impact.

“Sixty-seven percent of respondents said tech leaders should be doing more to improve California. Given the industry’s outsize impact, 81 percent said tech should do more to improve local issues, up from 75 percent in 2018 and 76 percent said tech leaders are obligated to do more on societal issues, up from 71 percent last year.”

Get information from traditional Media, Conversation on Social Media…

As we wrote:

Get information from Traditional Media, have conversation on Social Media. Not the other way around.

Questions? Shoot!